Our branches will be closed at 12:00 p.m. on December 24 and all day on December 25 in observance of Christmas. Please see our Holiday Schedule for more information.

Debit Card

More convenient than cash or checks, our free Visa® Debit Card makes your life a little easier!

  • Make purchases directly from your personal checking account anywhere Visa is accepted.
  • Use at any ATM to get cash, transfer funds, or obtain account information 24/7.
  • Contactless chip cards offer an easy, touch-free and secure experience.
  • Track your spending and easily view transactions online and on your monthly checking account statement.
  • Set spending controls and alerts for additional peace of mind.

Frequently Asked Questions

A Heartland Bank Debit Card is available with any personal checking account. If you already have a checking account with us, simply contact a banker to complete an application. If you don't have a personal checking account with us, please stop into your local branch or apply online. We can open your new account and complete your Debit Card application at the same time!

Easily activate your card in one of three ways:

1) Log into Online Banking and go to Settings > Manage Debit Card and select the card you want to activate. If you are on the mobile app, you will first select More, then go to Settings > Manage Debit Card and select the card you want to activate.

2) Call Telebank, our automated banking system, at 800-749-8581 and select option 3 from the main menu.

3) Use your new card and new PIN at an ATM. (Not available in Iowa.)

  • Keep your PIN number secure.
  • Review your bank statements for unauthorized payments.
  • Watch for fraud or phishing attempts. Learn what to watch for here.
  • Set controls and alerts in Online Banking to detect fraud.
  • When shopping online, use a secure Wi-Fi connection and only buy from trusted merchants.
  • Use digital payments for an extra layer of security. Learn about digital payment options here.
  • Report a lost or stolen card immediately.

If your Heartland Bank Debit Card has been lost or stolen, the first thing you need to do is deactivate your card to protect your account. To do so, call our Customer Care Center at 888-897-2276 and a representative will assist you to deactivate your card and order a replacement. You can also call Telebank, our automated banking system, at 800-749-8581 and select option 3 from the main menu.

Setting Debit Card controls and alerts is a great way to gain peace of mind over your accounts. Card controls allow you to block transactions based on amount limits, transaction types, and merchant types. Card alerts can be requested for many transaction types and limits.

To manage your Debit Card controls and alerts on a desktop, log in to Online Banking and select Settings, then Manage Debit Card. Next, click on the image of the Debit Card you would like to manage. Click on the Gear icon next to Alert and Controls to access your card settings.

To manage your Debit Card controls and alerts from the Heartland Bank mobile app, log in and select More, then Settings, then Manage Debit Card. From there, you will click on Alerts and Controls.